There are four general areas within the domain of business ethics:
Responsibility of business in society
Ethical leadership
Ethical decision making
Corporate governance
Steps in approaching moral issues:
Identify and describe the facts
Define the conflict and identify the higher order principles involved
Identify the stakeholders
Identify the potential actions, options
Identify the consequences of the various options
Stages of Ethical development - These are developmental stages in the sense that individuals at higher stages are less likely to engage in unethical business practices than those are lower stages. These are from Kohlberg (1969).
Punishment and Obedience - to rules and authority
Instrumental Purpose and Exchange - serving one’s own needs and making fair deals
Interpersonal Accord, Conformity and Expectations - being concerned about others, loyalty and following rules
Social System and Conscience Maintenance - doing one’s duty to society
Prior Rights and Social Contact or Utility - upholding basic rights, values and legal contracts
Universal Ethical Principles
There are several systems of universal ethical principles. These tend to appeal to academics since they are nice and abstract, but learning these has been shown to not influence student behavior.
Teological or consequential
Egoism An act is ethical when it promotes the actor’ long term interest
Utilitarianism (John Mill) Choose the action with the greatest value for society. Assumes you can rank order values
Risk Aversion Pick the action that produces the least harm, or has the least potential cost
Deontological or nonconsequential:
Golden Rule Treat others how you would wish to be treated
Universalism (Kant), If an action is not right for all situations, it is not right for any situation. Assumes certain innate moral principles
Slippery Slope (Descartes), Even though an action solve the current problem, if it cannot be repeated indefinitely without negative consequences, it is not right
Prima Facie Duties (Ross) Fidelity, gratitude, justice, beneficence, self-improvement, noninjury
Combined or blended systems
Maximin Principle of Justice (Rawls) Everyone has an equal right to the greatest amount of liberty compatable with a like liberty for all, and inequalities should be arranged so that they are advantageous and open to all.
Proportionality Principle (Garrett) Proportional balance between intention, means and ends.
Kohlberg, Lawrence (1969), "Stage and Sequence: The Cognitive-Developmental Approach to Socialization," in D.A. Goslin (Ed.), Handbook of Socialization Theory and Research, Chicago: Rand McNally, 347-480.